Privacy Policy

Last updated: January 29, 2026

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and explains Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with capitalized initial letters have meanings defined under the following conditions. These definitions apply whether the terms appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

Account
means a unique account created for You to access our Service or parts of our Service. At present, the Website does not offer user account creation.

Affiliate
means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.

Company
(referred to as “the Company”, “We”, “Us”, or “Our”) refers to Southern Wolf Limited (intended legal entity), trading as Southern Wolf Digital.

Cookies
are small files placed on Your computer, mobile device, or other device by a website, containing details of Your browsing history among other uses.

Country
refers to New Zealand.

Device
means any device that can access the Service such as a computer, mobile phone, or digital tablet.

Personal Data (Personal Information)
means any information that relates to an identified or identifiable individual. The terms “Personal Data” and “Personal Information” are used interchangeably unless a law uses a specific term.

Service
refers to the Website.

Service Provider
means any natural or legal person who processes data on behalf of the Company. This includes third-party companies or individuals who assist with operating the Website, providing services, processing payments, or analyzing usage.

Usage Data
refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.

Website
refers to Southern Wolf Digital, accessible from www.southernwolfdigital.co.nz.

You
means the individual accessing or using the Service, or the legal entity on whose behalf such individual is accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide certain personally identifiable information that can be used to contact or identify You. This may include, but is not limited to:

  • Email address

  • First name and last name

  • Phone number

  • Address, city, region, and postal code

  • Information provided through enquiry or contact forms

Providing this information is voluntary, but failure to do so may limit Our ability to respond to enquiries or provide services.

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol (IP) address, browser type and version, the pages of the Website You visit, the date and time of Your visit, the time spent on pages, unique device identifiers, and other diagnostic data.

When You access the Service through a mobile device, We may also collect information such as the type of mobile device You use, Your mobile device’s operating system, the type of mobile browser, IP address, and unique device identifiers.

We use Google Analytics to understand how visitors interact with the Website. Google Analytics collects aggregated and anonymized data such as page views, traffic sources, general geographic location, and usage patterns. This information helps Us understand Website performance, improve usability, and refine content and services.

Analytics data is not used to personally identify individual users. Where required by law, analytics cookies are used only with Your consent, and You may withdraw consent at any time through browser or device settings.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies such as beacons, tags, and scripts to track activity on the Website and store certain information.

Cookies may be Session Cookies, which are deleted when You close Your browser, or Persistent Cookies, which remain on Your Device until deleted.

The technologies We use include:

  • Cookies or Browser Cookies

  • Web beacons or pixel tags used for basic site statistics and performance monitoring

You may instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. If You choose to disable Cookies, some parts of the Service may not function properly.

Where required by law, non-essential Cookies are used only with Your consent. Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain the Service

  • To respond to enquiries and manage communications

  • To provide requested services or prepare service agreements

  • To contact You via email, phone, or other electronic communication regarding enquiries, services, or updates

  • To provide information about services unless You opt out

  • To analyze usage trends and improve Website performance and offerings

  • To manage business operations, including restructuring or transfer of assets

Payments

If You choose to purchase services, payments may be made through third-party payment platforms, including Squarespace Payments, bank transfer, or in-person cash payments where applicable.

We do not store or process full payment card details. Payment information is handled directly by third-party payment providers in accordance with their own privacy policies. We may receive limited information necessary to confirm payment status, such as transaction reference numbers or billing details.

Sharing Your Personal Data

We may share Your Personal Data in the following situations:

  • With Service Providers who assist in operating, maintaining, or analyzing the Website

  • With payment providers solely for the purpose of processing transactions

  • During business transfers such as mergers, asset sales, or restructuring

  • With Affiliates who are required to comply with this Privacy Policy

  • With business partners where relevant to requested services

  • With Your consent or at Your direction

We do not sell Personal Data to third parties.

Retention of Your Personal Data

We retain Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

Typical retention periods include:

  • Enquiry and contact information: up to 24 months

  • Customer correspondence and support communications: up to 24 months

  • Usage and analytics data: up to 24 months

  • Server and security logs: up to 24 months

Personal Data may be retained longer where required by law, for tax or accounting purposes, or to establish, exercise, or defend legal claims.

When retention periods expire, Personal Data is securely deleted or anonymized. Residual copies may remain in encrypted backups for a limited period as part of routine system operations.

Transfer of Your Personal Data

Your information may be processed at the Company’s operating offices or by Service Providers located outside New Zealand. Where required, We apply appropriate safeguards to ensure Personal Data is treated securely and in accordance with applicable data protection laws.

Delete Your Personal Data

You have the right to request access to, correction of, or deletion of Your Personal Data. You may contact Us to make such a request. We may retain certain information where there is a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

We may disclose Personal Data if required to do so by law or in response to valid requests by public authorities. We may also disclose Personal Data to protect the rights, property, safety, or security of the Company, Users, or the public.

Security of Your Personal Data

The security of Your Personal Data is important to Us. We use commercially reasonable measures to protect information, but no method of transmission over the Internet or electronic storage is completely secure. Absolute security cannot be guaranteed.

Children’s Privacy

Our Service does not knowingly collect Personal Data from anyone under the age of 16. If We become aware that such data has been collected without parental consent, We will take steps to remove it.

Links to Other Websites

Our Website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of any third-party sites and encourage You to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last updated” date will be revised accordingly. Continued use of the Service after changes are posted constitutes acceptance of the updated policy.

Contact Us

If You have any questions about this Privacy Policy, You can contact Us by visiting:
https://www.southernwolfdigital.co.nz/get-in-touch